Legal
Refund & Cancellation Policy
This policy sets out how cancellations and refunds are handled for bookings made with Trip & Event UAE.
Awaiting legal approval. The clauses below are pending review by our legal and compliance adviser and are not yet in force. For anything binding, please ask your travel consultant for the current signed terms.
1. Cancellation windows and charges
To be supplied by the legal and compliance adviser.
2. Non-refundable components
To be supplied by the legal and compliance adviser.
3. Supplier-imposed terms
To be supplied by the legal and compliance adviser.
4. Refund method and timeline
To be supplied by the legal and compliance adviser.
5. Payment gateway and bank charges
To be supplied by the legal and compliance adviser.
6. CinemaTrip production deposits
To be supplied by the legal and compliance adviser.
7. Rescheduling due to weather or force majeure
To be supplied by the legal and compliance adviser.
8. How to request a refund
To be supplied by the legal and compliance adviser.
Trip & Event UAE is operated by Go Happy Tourism LLC.
Your invoice, payment receipt, bank beneficiary or card statement may display Go Happy Tourism LLC, the UAE legal operating company of Trip & Event.